Age Verification
It is against the law to sell any electronic cigarette products to anyone under 18.
We are authorized to use any personal information provided by you to conduct relevant age verification checks. For added security, we use two age verification providers when making these checks.
- We use VerifyMyAge as an extra layer of age verification. When you request an age-restricted product or service, you consent to allow us to share your information with VerifyMyAge and third-party providers of identity data for age verification purposes. This consent is necessary for VerifyMyAge to verify that you meet the minimum age requirements as required by UK age restriction legislation. You also consent to VerifyMyAge retaining relevant data for future verification.
All data processed by VerifyMyAge is protected by appropriate security measures and is periodically reviewed to ensure it is not retained longer than necessary. For more details on VerifyMyAge and how they handle your data, please visit their website: www.verifymyage.co.uk.
If you purchase from any of our marketplace stores, VerifyMyAge will ensure you are of legal age to purchase our products. VerifyMyAge is an established and trusted age verification provider in the UK, widely used by companies, including eBay, for age verification checks. They will not run a credit check, and your information will be handled securely.
In some cases, the age verification check may fail or be referred. In these instances, we may request passport or driving license details from you to manually verify your age. If you prefer not to provide this information, we can cancel and refund your order.
If you experience any difficulty with verifying your details, please follow these guidelines:
- You will receive an email from VerifyMyAge with a link to verify your details. If you do not see this email, please check your junk folder.
- You will then be asked to verify your details by various means: Mobile Phone, Credit Card, Debit Card, UK Driving License, Citizencard, National DB, or Electoral Roll.
- Entering your mobile phone number is the quickest way to verify your order. Alternatively, enter your details using any of the provided options.
Once verified, your order will be processed and dispatched. You will not need to re-verify your details for future orders as long as you log in to your account and your information remains the same.
Please refer to the data protection section of our terms and conditions for further details on how we handle data.
If you encounter any issues with age verification, it may delay your order. Please contact customer service immediately at +44 7500 177814 or email market@vapeswholesale.co.uk.