Privacy policy

Privacy Policy

Contact

If you have any questions about our privacy practices or would like to make a complaint, please contact us at:

Email: market@vapeswholesale.co.uk

Collecting Personal Information

When you visit our site, we collect information about your device and interaction with the site to ensure proper functionality and improve user experience. We also collect necessary information for order processing.

  • Device Information:

    • Purpose: To load the site accurately and optimize usage.

    • Source: Collected automatically using cookies, log files, web beacons, tags, or pixels.

    • Disclosure: Shared with our processor Shopify.

    • Personal Information Collected: Version of web browser, IP address, time zone, cookie information, viewed sites/products, search terms.

  • Order Information:

    • Purpose: To fulfill orders, process payments, arrange shipping, and provide customer support.

    • Source: Collected directly from you.

    • Disclosure: Shared with our processor Shopify and other necessary vendors.

    • Personal Information Collected: Name, billing and shipping address, payment information, email address, phone number.

  • Customer Support Information:

    • Purpose: To provide customer support.

    • Source: Collected directly from you.

    • Disclosure: Shared with vendors providing customer support.

    • Personal Information Collected: [Include any other relevant information]

Minors

Our site is not intended for individuals under the age of 15. We do not intentionally collect Personal Information from children.

Using Personal Information

We use your personal information to provide services, process payments, fulfill orders, and keep you informed about our products and offers.

Lawful Basis (for European users)

Under GDPR, we process personal information based on:

  • Your consent
  • Performance of the contract
  • Compliance with legal obligations
  • Protection of vital interests
  • Task carried out in the public interest
  • Our legitimate interests

Retention

We retain your Personal Information for our records unless you request deletion.

Your Rights (for European users)

If you are a resident of the European Economic Area (EEA), you have the right to access, port, correct, update, or erase your Personal Information.

Cookies

We use cookies for various purposes, including improving your browsing experience. You can control and manage cookies through your browser settings.

[Include the list of necessary cookies with their functions and durations.]

Do Not Track

We do not alter our data collection practices based on "Do Not Track" signals.

Changes

We may update this Privacy Policy; please check for changes.

Complaints

If you have a complaint, contact us. If unsatisfied, you can lodge a complaint with the relevant data protection authority.

Last Updated: 02/12/2022